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FREE Upgrade to Express* for Victorian Postal Codes during Covid Lockdown
Select Express Post at Cart
(*Only valid on orders over 500g - Purchases for Hand Sanitiser excluded).

Shipping

Australia - Regular
Small Parcels <500g - $8*
Large parcels >500g - $10
Free Shipping > $80

Australia - Express
Small Parcels <500g - $12
Large parcels >500g - $15
Free Shipping > $80

New Zealand
Small Parcels <500g - $15
Medium Parcels <1kg - $20
Large parcels >1kg - $30
Free Shipping > $150

Canada/US & UK
Small Parcels <500g - $20
Medium Parcels <1kg - $30
Large parcels >1kg - $50

* Cairns and surrounding area parcels are flat rate $8 delivery.ย  Orders not sent to PO Box #s will be sent via Fastway Couriers.

Products marked "Free Delivery" are delivered at no additional cost. Purchases made with a combination of free and paid delivery products will incur the highest delivery cost depending on products total weight.

Free delivery orders are delivered via Australia Post or Sendle at Regular Delivery Times.

All orders are delivered "Authority to Leave" unless otherwise noted in the comments section at checkout. Any special delivery instructions can also be added in this area.

Please note: EORTH will not be held responsible should the parcel and its contents go missing after it is delivered.

Orders placed before 12:30pm Monday to Friday are sent on the same day.

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Standard Delivery Times:

All orders are sent with tracking numbers so you can track expected arrival times for your order.

QLD*: Standard delivery times are 2-3 business days.
NSW & ACT: Standard delivery times are 3-4 business days.
VIC & NT & SA: Standard delivery times are 5-6 business days.
TAS: Standard delivery times are 6-8 business days.
WA: Standard delivery times are 8-10 business days.

Please note: all Australian deliveries will be sent "authority to leave" unless otherwise specified in the comments section at checkout. Any special delivery instructions can also be added in this area.

* Orders to Cairns and surrounding area are delivered via local courier and typically arrive within 1-2 business days. If you would like local pickup at Palm Cove please contact us.

โ€ Australia - Express Post:
Please note Express Post does not a guarantee overnight delivery, it is an expedited service for delivery overnight to to the nearest major airport. This services is recommended for long distance delivery to areas such as TAS, WA, SA and NT.

International:
International deliveries are sent via Australia Post โ€” International Standard and Include Parcel Tracking. All parcels are sent "Authority to Leave".

New Zealand:
Delivery estimate is 6 business days.

US/UK:
Delivery estimate is 9 business days.ย 

Canada:
Delivery estimate is 9 business days.ย 

EORTH will not be held responsible should the parcel and its contents go missing after it is delivered, nor will EORTH be held liable for any loss resulting from late delivery.

Yes we deliver to PO Boxes.

Please contact EORTH at shop@eorth.com.auย to notify us of late delivery, incorrect orders or damaged items.

If your order has been lost in transit an investigation with the delivery company will need to be conducted before we can send replacement items. This may take an additional week to rectify.

If you receive damaged products (due to packaging or incorrect courier handling) an investigation with the delivery company will need to be conducted before we can send replacement items. This may take an additional week to rectify.

If you have received an incorrect or missing product, the product will be sent according to our discretion following our investigations.

Please note: all parcels will be delivered with "authority to leave", unless otherwise specified.

EORTH will not be held responsible should the parcel and it's contents go missing after it is delivered, nor will EORTH be held liable for any loss resulting from late delivery.

Yes we offer gift wrapping and custom gift tags at an additional fee. For more information or to add gift wrapping or gift tags to your order visit the following links:

Gift Tags

Gift Wrapping

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