Plastic Free Shipping – Australia · EORTH

FLAT RATE SHIPPING πŸ‡¦πŸ‡Ί πŸ‡¨πŸ‡¦πŸ‡³πŸ‡Ώ | AUS FREE Shipping > $75

FLAT RATE SHIPPING πŸ‡¦πŸ‡Ί πŸ‡¨πŸ‡¦πŸ‡³πŸ‡Ώ
AUS FREE Shipping > $75

Shipping

What are your delivery costs?

Australia*
Small Parcels <500g - $7
Large parcels >500g - $12
Free Shipping > $75

New Zealand
Small Parcels <500g - $12
Medium Parcels <1kg - $16
Large parcels >1kg - $25
Free Shipping > $150

Canada
Small Parcels <500g - $16
Medium Parcels <1kg - $28
Large parcels >1kg - $45

* Cairns Postal Codes
Flat Rate - $7
Free Shipping > $50

Products marked "Free Delivery" are delivered at no additional cost. Purchases made with a combination of free and paid delivery products will incur the highest delivery cost depending on products total weight.

All orders are delivered "Authority to Leave" unless otherwise noted in the comments section at checkout. Any special delivery instructions can also be added in this area.

Please note: EORTH will not be held responsible should the parcel and its contents go missing after it is delivered.

What are your delivery times?

Orders placed will be sent for delivery the following day.

Depending on your location you should expect your order to arrive within 3-5 business days. Our orders are sent with tracking numbers so you can track expected arrival times for your order.

QLD, NSW & ACT: Standard delivery times are 3-4 business days.
VIC & NT & SA: Standard delivery times are 5-6 business days.
TAS: Standard delivery times are 6-8 business days.
WA: Standard delivery times are 8-10 business days.

Please note: all Australian deliveries will be sent "authority to leave" unless otherwise specified in the comments section at checkout. Any special delivery instructions can also be added in this area.

International:
International deliveries are sent via Australia Post β€” International Economy Air.

New Zealand: Standard delivery times are 7 business days.
Canada: Standard delivery times are 12 business days.

EORTH will not be held responsible should the parcel and its contents go missing after it is delivered, nor will EORTH be held liable for any loss resulting from late delivery.

Do you deliver to PO Box addresses?

Yes we deliver to PO Boxes.

What if my parcel is lost or damaged?

Please contact EORTH at shop@eorth.com.auΒ to notify us of late delivery, incorrect orders or damaged items.

If your order has been lost in transit an investigation with the delivery company will need to be conducted before we can send replacement items. This may take an additional week to rectify.

If you receive damaged products (due to packaging or incorrect courier handling) an investigation with the delivery company will need to be conducted before we can send replacement items. This may take an additional week to rectify.

If you have received an incorrect or missing product, the product will be sent according to our discretion following our investigations.

Please note: all parcels will be delivered with "authority to leave", unless otherwise specified.

EORTH will not be held responsible should the parcel and it's contents go missing after it is delivered, nor will EORTH be held liable for any loss resulting from late delivery.

Do you offer gift wrapping?

Yes we offer gift wrapping and custom gift tags at an additional fee. For more information or to add gift wrapping or gift tags to your order visit the following links:

Gift Tags

Gift Wrapping

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